This Privacy Policy explains how meta88 ("meta88", "we", "us", "our") collects, uses, stores, and discloses personal data provided by or collected from Members and visitors of the meta88.asia website and associated services. By registering an account or using meta88, you acknowledge that you have read and understood this Privacy Policy and consent to the data practices described herein.
All data transmitted between your device and meta88's servers is protected by SSL/TLS encryption. Login credentials, payment details, and personal information travel over encrypted channels at all times.
Personal data held by meta88 is stored in access-controlled, encrypted environments. Data access within meta88 is restricted on a need-to-know basis, and staff handling personal data are subject to confidentiality obligations.
You have the right to access, correct, and in certain circumstances request deletion of the personal data meta88 holds about you. Submit a data request through meta88 support and we will respond within the timeframe required by applicable law.
meta88 does not sell or rent your personal data to third parties for marketing purposes. Data is shared only as necessary to deliver platform services, meet regulatory obligations, or comply with legal requirements.
Members can manage promotional communication preferences through account settings. You may opt out of non-essential marketing communications at any time without affecting your ability to use meta88's core services.
meta88's data practices are shaped by our international gaming authority licensing requirements, which include data protection standards as part of responsible operations. Compliance is not optional — it is part of maintaining our licence.
meta88 operates the online gaming and sports betting platform accessible at meta88.asia. In the course of providing services to Malaysian and international Members, meta88 necessarily collects and processes personal data. This Privacy Policy describes what data is collected, why it is collected, how it is used, and the rights Members have in relation to their personal data.
This Policy applies to all users of meta88.asia, including registered Members, persons who browse the platform without registering, and individuals who interact with meta88 through customer support channels. This Policy should be read alongside our Terms & Conditions, available at meta88.asia/terms-conditions.
Data Controller: meta88 acts as the data controller in respect of personal data collected through meta88.asia. If you have questions about how meta88 handles your personal data, contact us at [email protected].
When you create a meta88 account, we collect information necessary to establish and verify your identity, including:
To process deposits and withdrawals in MYR, meta88 collects financial information including:
In the course of your use of meta88, we collect data relating to your gaming activity, including bet history, game preferences, session duration, wagering patterns, and the outcomes of games played. This data is used for account management, bonus administration, responsible gaming monitoring, and platform improvement.
meta88 automatically collects technical data when you access the platform, including IP address, device type and operating system, browser type and version, referring URL, pages visited within meta88, and session timestamps.
Where you contact meta88 support, we retain records of communications including chat transcripts, email correspondence, and any documentation submitted in connection with a query, complaint, or verification request.
meta88 collects personal data through the following channels:
meta88 processes personal data for the following purposes:
meta88 processes personal data on the following legal bases:
meta88 does not sell or rent personal data to third parties. We may share personal data with the following categories of recipients only to the extent necessary:
All third parties with whom meta88 shares personal data are required to handle that data in accordance with applicable data protection laws and in a manner consistent with this Privacy Policy.
meta88.asia uses cookies and similar tracking technologies to support platform functionality, maintain login sessions, and analyse usage patterns. The following categories of cookies are used:
You may control cookie behaviour through your browser settings. Disabling strictly necessary cookies may impair your ability to log in to and use meta88. Disabling analytical cookies will not affect core platform functionality.
meta88 retains personal data for as long as is necessary to fulfill the purposes for which it was collected, subject to the following principles:
Where personal data is no longer required for any lawful purpose, meta88 will securely delete or anonymise that data.
meta88 operates with infrastructure and technology partners that may be located in jurisdictions outside Malaysia. Where personal data is transferred outside Malaysia, meta88 takes steps to ensure that appropriate safeguards are in place to protect the data, including contractual data protection clauses with receiving parties that impose standards equivalent to those applicable under meta88's gaming authority licence.
meta88 does not transfer personal data to jurisdictions that do not provide an adequate level of data protection without implementing appropriate contractual or technical safeguards.
Subject to applicable law and our regulatory obligations, you have the following rights in relation to your personal data held by meta88:
To exercise any of these rights, contact meta88 support at [email protected]. We will acknowledge your request within 5 business days and respond within the timeframe prescribed by applicable law.
meta88 maintains technical and organisational security measures designed to protect personal data against unauthorised access, disclosure, alteration, and destruction. These measures include SSL/TLS encryption for all data in transit, encrypted storage for sensitive personal and financial data, role-based access controls limiting staff access to personal data on a need-to-know basis, regular security assessments and vulnerability testing, and two-factor authentication options for Member accounts.
Notwithstanding these measures, no digital platform can guarantee absolute security. In the event of a data breach that materially affects your personal data, meta88 will notify affected Members and relevant authorities in accordance with applicable regulatory requirements.
meta88 does not knowingly collect personal data from individuals under the age of 21. The platform is strictly intended for adults aged 21 and above. Age is verified at the point of registration as a mandatory step. If meta88 becomes aware that personal data has been collected from a person under the minimum age, the account will be immediately terminated and the data deleted, with any deposited funds returned through the original payment method.
21+ Only: If you are a parent or guardian and believe a minor has registered a meta88 account, contact support immediately at [email protected].
meta88.asia does not contain links to third-party websites for browsing purposes. Where third-party services are integrated into the platform — such as payment processors and game providers — those services are governed by their own privacy policies. meta88 is not responsible for the data practices of third-party service providers beyond the contractual data protection obligations meta88 imposes on them as described in Section 6 of this Policy.
meta88 reserves the right to update this Privacy Policy at any time. Where a material change is made to how we process personal data, we will notify registered Members via their registered email address or through a prominent notice on the meta88 platform prior to the change taking effect. The revised Policy will be published at meta88.asia/privacy-policy with an updated effective date.
Continued use of meta88 following publication of a revised Privacy Policy constitutes your acknowledgment of the updated terms. If you do not accept material changes to this Policy, you may request account closure by contacting meta88 support.
For any questions, requests, or complaints regarding this Privacy Policy or meta88's handling of your personal data, please contact us through:
meta88 Data & Privacy Team
Email: [email protected]
Subject line: Privacy Request – [your registered email]
Response target: Acknowledgement within 5 business days; full response within 30 calendar days
meta88 is committed to resolving data-related enquiries promptly and transparently. Where you are not satisfied with our response to a privacy complaint, you may raise the matter with the relevant data protection authority or gaming regulatory authority in the jurisdiction governing your account.
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